Your Health. Our Mission. All Welcome.

The Community Health Center of Franklin County’s (im电竞盘口) mission is to champion community health by delivering accessible, integrated healthcare, collaborating with patients and the community to improve length and quality of life, and emphasizing healthcare as a fundamental right for all, that’s why we say “your health, our mission, all welcome”.

We are here to provide excellent medical care to all of our patients, regardless of insurance status or income. But it’s more than that… we believe patients have the right to care and resources that are dignified, respectful, compassionate, accessible, and trustworthy for all in a safe and non-threatening environment regardless of their age, appearance, diagnosis, addiction, disabilities, gender identity, language, national origin, race, religion, sex assigned at birth, sexual orientation, or weight/size.

We recognize that seemingly small barriers can present major obstacles in getting the care that is needed, so we intentionally implement and participate in programs that meet the needs of our community members who are seeking our care.

*Accessing Emergency Care After Hours

*Accessing Emergency Care After Hours

If care is needed after normal business hours: Call 413-325-8500 and choose Option 8 to reach our on-call nurses and Dental and Medical Providers.

If there may be a life-threatening emergency, please call 9-1-1 or go to the closest hospital emergency room immediately (Baystate Franklin Medical Center in Greenfield area or Athol Hospital in Orange/Athol area)

Si se necesita atención después del horario comercial normal: Llame al 413-325-8500 y elija la opción 8 para comunicarse con nuestro proveedor/a clínico/a o enfermero de guardia.

Si puede haber una emergencia potencialmente mortal, llame al 9-1-1 o vaya a la sala de emergencias del hospital más cercano de inmediato (Baystate Franklin Medical Center en el área de Greenfield o Athol Hospital en el área de Orange / Athol)


im电竞盘口 is not just a “regular” medical office. We are proud to do things a little differently. We are a nonprofit organization, which means we are driven by mission instead of by profit. No one owns this company, because it belongs to the entire community. It belongs to you. 

As a Federally Qualified Health Center (FQHC) we have a Board of Directors made up of community members, the majority of whom are patients here. If you are interested in applying to serve on the Board, please click the button below to learn more and let us know! 

Choosing an FQHC office like ours means receiving patient-centered healthcare- and it comes with the best side effect: when we serve you, you are supporting your community health center.

Let us know if you have any questions, concerns, or suggestions. We depend on your feedback to understand what we are doing right, and to make improvements where we could be doing better! It is a privilege to be your healthcare partner.”


Allison van der Velden, CEO

Medical Services

We offer high quality primary care with an emphasis on preventive care and education. Our primary care services include physical exams, sexual and reproductive health care, urgent care, chronic disease management, diagnostic screenings, laboratory services, and Office-Based Addiction Treatment (OBAT) for opioid, alcohol and stimulant use disorders. Learn more.


Dental Services

We offer comprehensive preventive, restorative, and emergency dental care for children and adults. Our services include routine exams, cleanings, sealants, fillings, extractions, including "wisdom teeth", root canal treatments, crowns, dentures, and other general dental procedures.

Learn more.

We’ve Updated Our Patient Portal!

Our new patient portal will provide a better online patient care experience. Please note that patients who had a patient portal account prior to 12/1/2022 will need to re-register for the new patient portal.

​We encourage all of our patients to register for the secure online Patient Portal that includes:

  • Telehealth patient care visits,

  • Secure messaging with your care team,

  • Requesting appointments and prescription refills online,

  • Reviewing your test results online, and more!

Affordable Healthcare: Sliding Fee Scale

Federal and State funding allows us to offer services thorough the Massachusetts Health Safety Net and a Sliding Fee Discount Scale. All forms of insurance are accepted, including; MassHealth, Medicare, and private insurance. Assistance is available in applying for all these programs at no cost.

Help support our Health Center by shopping at Amazon Smile. When you choose im电竞盘口 as your charity of choice, Amazon will donate a percentage of your eligible purchases. Thank you!